It might be presumptuous for me to talk about great design when my area of expertise is public relations and branding. But I can assure you that launching any product into the marketplace successfully has two basic requirements – a deep understanding of the market and its customer needs, and a beautifully intuitive response to those needs. Right now, I am working with a new company that perfectly demonstrates the value of great design for a shifting market. It began with a little known fact about electricity usage: 22 percent of all electrical power generated in the world is used for lighting. A quarter of that power is used for exterior lighting, which costs $3.2 billion per year in the U.S. alone.

As sustainable design takes hold, there is increased focus on life cycle issues and growing demand that design become a change agent for transforming cultural and business systems. Daniel Pink’s book, The Whole New Mind, does a brilliant job of explaining how design has become one of the six senses that will thrive in the new world.

But it seems to me, and recent research bears this out, that the first question a designer must ask is, do we need this?

I was chatting the other day with a technology analyst seeking to understand how sustainability will impact the Web 2.0 start-up mentality prevalent in Silicon Valley. I suggested that the first question to ask any entrepreneur or inventor should be, “Does this heal or hurt the world?” Because when you can marry a beautifully-designed, innovative device or service that ALSO adds to the quality of life, then the market will respond favorably. Rethinking our approach might mean not making that new thing you were thinking of making!

The proof that this trend is real comes from a disparate set of indicators:

A friend of mine is very fond of the quote, “In theory, there is no difference between theory and practice. In practice, there is.” Depending on whom you ask, this morsel of wisdom came from Albert Einstein, Yogi Berra, or Jan L. A. van de Snepscheut. The three of them can fight it out wherever they are, but the point is that things are rarely as clear-cut, or easy, as their defining theory suggests.

I think about this quote in the context of sustainable design from time to time. The theory of sustainable design is a vision for the way design should, and hopefully someday will, be. It’s filled with lofty and noble goals – like comprehensive life cycle analyses run on every system and designs that use only materials that can be perfectly reclaimed and reused as technical nutrients. This theory is admirable, and is nothing short of necessary for the sustainable design movement to be able to achieve its ultimate goal: design that meets today's needs without compromising the ability of future generations to meet their own. Like a lighthouse guiding a ship to harbor, this goal must be constant, unwavering, immobile.

“I belong.”
“What I do matters.”
“In spite of it all, I am hopeful.”

As our massive institutions stumble and crumble before our very eyes, we are seeing the emergence of new themes that permeate discussions online, in line at Starbucks, on the airwaves and inside our heads. These themes can be guides for product designers and communicators when solidifying plans for the next 12-18 months.

According to Trendwatching.com, there is an increasing requirement that generosity become a dominant driver in both business and social interactions and institutions. Every media outlet reports on massive citizen uproar and consumer rejection of the greed that has pervaded previously trusted companies. Everyone is looking for institutions that are truthful, that give back, that will be part of the solution. Mix that with the fast-growing online community of individuals who collaborate, donate, spread the word and raise the alarm and you have a powerful new market force. They know their power and they are wielding it, at the voting booth, in online causes, through viral video and even in winning Super Bowl ads.